Customer Support Reply Rewriter

Paste your draft reply to a customer and get a clear, empathetic, professional version.

No sign-up needed · 150 words per try
0/150 words

Your rewrite appears here, with changed words highlighted.

Free account: 1,000 words a day, click-for-synonyms, frozen words, and 6 more tools.

Example

Before

sorry for the trouble. your order got delayed because of courier issue. it will reach by friday. we added 10% discount for next order

After

Sorry for the trouble and thank you for your patience. Your order was delayed due to a courier issue, and it will arrive by Friday. We have added a 10% discount for your next order. If you have any other questions or need further assistance, please let us know.

Tips

  • Acknowledge the problem before explaining it.
  • Give a specific next step or date.
  • Never promise more than you can deliver.

Frequently asked questions

Is the customer support reply rewriter free?

Yes. You can use it above without an account (150 words per try, 5 tries a day). A free account gives you 1,000 words a day and more writing tools.

Will it change my facts or add details?

It's instructed to keep every name, date, number, and fact from your text and not to invent new ones. Always read the result before you send it.

Is my text stored?

Text you rewrite without signing in isn't saved.