Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Profile information you choose to provide
- Payment information (processed securely through Stripe)
Usage Information
We collect information about how you use our service:
- Text you input into our AI tools (temporarily processed and not stored)
- Feature usage and preferences
- Device information and IP address
- Usage analytics and performance metrics
How We Use Your Information
We use your information to:
- Provide and improve our AI writing services
- Process your payments and manage your subscription
- Send you important updates about our service
- Provide customer support
- Analyze usage patterns to improve our product
- Prevent fraud and ensure security
Data Security & Protection
Security Measures
- All data is encrypted in transit and at rest
- We use industry-standard security protocols
- Access to personal data is restricted to authorized personnel only
- Regular security audits and monitoring
Your Content
Important notes about the text you process with our AI tools:
- Your input text is processed temporarily to provide AI services
- We do not store or retain your content after processing
- Your content is never used to train AI models
- Each session is isolated and secure
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- With service providers who help us operate our service (like payment processors)
- When required by law or to protect our rights
- In case of a business merger or acquisition (with notice to users)
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Export your account data
- Opt out of marketing communications
- Delete your account at any time
To exercise these rights, contact us at support@textsmithpro.com
Cookies & Analytics
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze how our service is used
- Improve our service performance
You can control cookies through your browser settings.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes by email or through our service. Your continued use of TextSmithPro after changes constitutes acceptance of the new policy.
Contact Us
If you have questions about this privacy policy, please contact us:
- Email: support@textsmithpro.com
- Address: Illinois, Chicago, USA