Privacy Policy

Personal Information

When you create an account, we collect:

• Name and email address
• Profile information you choose to provide
• Payment information (processed securely through Stripe)

Usage Information

We collect information about how you use our service across web, Chrome extension, and mobile platforms:

• Text you input into our AI tools (temporarily processed and not stored)
• Feature usage and preferences
• Device information and IP address
• Usage analytics and performance metrics
• Platform-specific identifiers (Device ID for mobile, Session tokens for web)

Chrome Extension Data Collection

When you use our Chrome browser extension, we collect and process:

• Selected Text: Only when you explicitly right-click and choose to paraphrase or analyze text using our context menu. Text is sent securely to our API for processing and is not stored.
• User Preferences: Theme settings and tool preferences stored locally in your browser using Chrome's storage API.
• Authentication Tokens: Securely stored locally to keep you signed in to the extension.
• Usage Statistics: Anonymous usage metrics to improve the extension (e.g., which tools are used most frequently).

Important: The extension does NOT:

• Track your browsing history
• Read webpage content without your explicit action
• Collect data from websites you visit
• Share your data with third parties (except OpenAI API for AI processing)

Mobile Application Data Collection

When you use our Android mobile application (available on Google Play Store), we collect and process:

• Device Information: Device model, operating system version, unique device identifiers (Device ID), and mobile network information to ensure compatibility and provide optimized performance.
• User Input: Text you enter into the app for AI processing (paraphrasing, grammar checking, etc.). This text is sent securely to our API and is not stored permanently on our servers.
• Usage Statistics: App feature usage, tool selections, and session data to improve the app experience and understand which features are most valuable to users.
• Local Storage: User preferences, tool history, and cache data stored locally on your device for faster access and offline reference.
• Authentication Data: Secure authentication tokens stored locally to keep you signed in to the app.
• Network Information: Network connectivity status and type (Wi-Fi, cellular) to optimize data usage and provide appropriate notifications.
• Google Play Services: Billing information and subscription status through Google Play's billing system (we do not directly access your payment information).
• Analytics Data: App performance metrics, crash reports, and error logs to identify and fix issues quickly.

Important: The mobile app does NOT:

• Access your contacts, SMS messages, or call logs
• Use your camera or microphone without explicit permission
• Track your location or GPS data
• Store your content permanently on our servers (only temporary processing)
• Access other apps installed on your device
• Share your data with third parties (except essential service providers: OpenAI API for AI processing, Google Play for billing)

Data Retention: Content history stored locally on your device can be cleared at any time through the app settings or by uninstalling the app. Server-side processing is temporary and content is automatically deleted after processing.

We use your information to:

• Provide and improve our AI writing services
• Process your payments and manage your subscription
• Send you important updates about our service
• Provide customer support
• Analyze usage patterns to improve our product
• Prevent fraud and ensure security

Security Measures

• All data is encrypted in transit using HTTPS/TLS and at rest using industry-standard encryption
• We use industry-standard security protocols across web, extension, and mobile platforms
• Access to personal data is restricted to authorized personnel only
• Regular security audits and monitoring
• Mobile App Security: Android app uses secure storage APIs, certificate pinning for API communication, and obfuscated code to prevent reverse engineering
• Device-Level Security: All sensitive data stored on mobile devices is encrypted using Android's built-in encryption mechanisms

Your Content

Important notes about the text you process with our AI tools:

• Your input text is processed temporarily to provide AI services
• We do not store or retain your content after processing
• Your content is never used to train AI models
• Each session is isolated and secure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With service providers who help us operate our service (like payment processors)
• When required by law or to protect our rights
• In case of a business merger or acquisition (with notice to users)

Third-Party Services

We use the following third-party services to provide our features:

• OpenAI API: Your text is sent to OpenAI's API for AI processing (paraphrasing, grammar checking, etc.). OpenAI does not use your data to train their models per our enterprise agreement.
• Clerk: For secure user authentication and account management across web and extension platforms.
• Stripe: For secure payment processing on web platform. We do not store your credit card information.
• Google Play Services: For in-app billing and subscription management on Android. Google Play handles all payment processing securely, and we only receive confirmation of subscription status.
• Google Play Store: Our Android app is distributed through Google Play Store. Google may collect data according to their privacy policy. Users can review Google Play's privacy practices at policies.google.com/privacy.

You have the right to:

• Access, update, or delete your personal information
• Export your account data
• Opt out of marketing communications
• Delete your account at any time

To exercise these rights, contact us at support@textsmithpro.com

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze how our service is used
• Improve our service performance

You can control cookies through your browser settings.

Chrome Extension Storage

Our Chrome extension uses browser storage (via Chrome's storage API) to:

• Store your authentication session locally
• Save your theme preference (dark/light mode)
• Cache recent tool selections for convenience
• Store usage history for your reference

All extension data is stored locally on your device and can be cleared by uninstalling the extension or clearing browser data.

Mobile App Local Storage

Our Android mobile application stores data locally on your device using secure Android storage APIs:

• Authentication session tokens (encrypted)
• User preferences (theme, default tool settings)
• Processing history for quick reference
• Cached results for offline viewing
• App state and navigation preferences

All local data can be cleared through the app's settings menu or by uninstalling the app. Local data is encrypted and protected by Android's security framework.

Our Chrome extension requests the following permissions to provide its features:

activeTab Permission

Purpose: To read selected text when you right-click and choose to use our AI tools (paraphrase, grammar check, etc.).

What we access: Only the text you explicitly select and activate through the context menu.

What we DON'T do: We do not read any page content without your explicit action.

contextMenus Permission

Purpose: To add "Paraphrase with Textsmith Pro" and other AI tool options to your right-click context menu.

What it enables: Quick access to our AI writing tools from any webpage.

storage Permission

Purpose: To save your preferences and authentication information locally on your device.

What we store: Theme settings, authentication tokens, and tool usage history.

Security: All stored data is kept locally and encrypted.

Host Permission (textsmithpro.com)

Purpose: To communicate with our secure API servers to process your AI requests.

What it enables: Sending your text to our servers for paraphrasing, grammar checking, and other AI services.

Security: All communications are encrypted using HTTPS.

Our Android mobile application (package name: cloud.nexovia.textsmithpro) requests the following permissions to provide its features:

INTERNET Permission

Purpose: To communicate with our secure API servers for AI processing and authentication.

What it enables: Sending your text to our servers for paraphrasing, grammar checking, summarization, and other AI-powered services.

Security: All communications are encrypted using HTTPS/TLS. We never transmit data over unsecured connections.

ACCESS_NETWORK_STATE Permission

Purpose: To check your device's network connectivity status before making API requests.

What it enables: Providing appropriate offline/online notifications and optimizing data usage based on connection type (Wi-Fi vs cellular).

User benefit: Prevents failed requests and provides better feedback about connectivity issues.

WRITE_EXTERNAL_STORAGE / READ_EXTERNAL_STORAGE (Optional)

Purpose: To allow you to save processed content (paraphrased text, generated images) to your device storage.

What it enables: Downloading and exporting your AI-generated content to files on your device.

User control: This permission is requested only when you choose to export/download content. You can deny this permission and still use all AI processing features.

BILLING Permission

Purpose: To enable in-app purchases and subscription management through Google Play Billing.

What it enables: Upgrading to Pro subscription, managing your subscription, and accessing premium features.

Security: All payment processing is handled securely by Google Play. We never access your payment information directly.

Permissions We Do NOT Request

To respect your privacy, our app does NOT request:

• Camera or microphone access
• Location or GPS data
• Contacts or call log access
• SMS or phone permissions
• Calendar or social media access
• Access to other apps or background app usage

Google Play Store Compliance

Our Android application fully complies with Google Play Store policies regarding:

• Data Safety: We provide a complete Data Safety disclosure on our Google Play listing detailing all data collection and usage practices.
• Minimum Permissions: We request only the minimum permissions necessary for app functionality.
• Prominent Disclosure: All data collection and usage is clearly disclosed within the app and in this privacy policy.
• User Control: Users can delete their data, export their information, and control sharing preferences through in-app settings.
• Security Practices: We use encryption in transit and at rest, follow secure coding practices, and regularly update security measures.

For more information about how Google Play protects your data, visit: Google Play's Data Safety section

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

TextSmithPro is operated by Nexovia LLC, based in Illinois, USA. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our services (web, Chrome extension, or Android app), you consent to the transfer of your information to the United States. We ensure that all data transfers comply with applicable data protection laws and maintain the same level of protection described in this privacy policy.

We may update this privacy policy from time to time. We will notify users of significant changes by email, through our web application, in-app notifications (for mobile users), or through the Chrome extension. Your continued use of TextSmithPro after changes constitutes acceptance of the new policy.

For Android app users: Significant policy changes that affect data collection or usage will be prominently displayed in the app, and you may be required to accept the updated policy to continue using the service.