Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when using TextSmithPro web application and Chrome browser extension.
Last updated: November 9, 2025
Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Profile information you choose to provide
- Payment information (processed securely through Stripe)
Usage Information
We collect information about how you use our service:
- Text you input into our AI tools (temporarily processed and not stored)
- Feature usage and preferences
- Device information and IP address
- Usage analytics and performance metrics
Chrome Extension Data Collection
When you use our Chrome browser extension, we collect and process:
- Selected Text: Only when you explicitly right-click and choose to paraphrase or analyze text using our context menu. Text is sent securely to our API for processing and is not stored.
- User Preferences: Theme settings and tool preferences stored locally in your browser using Chrome's storage API.
- Authentication Tokens: Securely stored locally to keep you signed in to the extension.
- Usage Statistics: Anonymous usage metrics to improve the extension (e.g., which tools are used most frequently).
Important: The extension does NOT:
- Track your browsing history
- Read webpage content without your explicit action
- Collect data from websites you visit
- Share your data with third parties (except OpenAI API for AI processing)
How We Use Your Information
We use your information to:
- Provide and improve our AI writing services
- Process your payments and manage your subscription
- Send you important updates about our service
- Provide customer support
- Analyze usage patterns to improve our product
- Prevent fraud and ensure security
Data Security & Protection
Security Measures
- All data is encrypted in transit and at rest
- We use industry-standard security protocols
- Access to personal data is restricted to authorized personnel only
- Regular security audits and monitoring
Your Content
Important notes about the text you process with our AI tools:
- Your input text is processed temporarily to provide AI services
- We do not store or retain your content after processing
- Your content is never used to train AI models
- Each session is isolated and secure
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- With service providers who help us operate our service (like payment processors)
- When required by law or to protect our rights
- In case of a business merger or acquisition (with notice to users)
Third-Party Services
We use the following third-party services to provide our features:
- OpenAI API: Your text is sent to OpenAI's API for AI processing (paraphrasing, grammar checking, etc.). OpenAI does not use your data to train their models per our enterprise agreement.
- Clerk: For secure user authentication and account management.
- Stripe: For secure payment processing. We do not store your credit card information.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Export your account data
- Opt out of marketing communications
- Delete your account at any time
To exercise these rights, contact us at support@textsmithpro.com
Cookies & Analytics
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze how our service is used
- Improve our service performance
You can control cookies through your browser settings.
Chrome Extension Storage
Our Chrome extension uses browser storage (via Chrome's storage API) to:
- Store your authentication session locally
- Save your theme preference (dark/light mode)
- Cache recent tool selections for convenience
- Store usage history for your reference
All extension data is stored locally on your device and can be cleared by uninstalling the extension or clearing browser data.
Chrome Extension Permissions
Our Chrome extension requests the following permissions to provide its features:
activeTab Permission
Purpose: To read selected text when you right-click and choose to use our AI tools (paraphrase, grammar check, etc.).
What we access: Only the text you explicitly select and activate through the context menu.
What we DON'T do: We do not read any page content without your explicit action.
contextMenus Permission
Purpose: To add "Paraphrase with Textsmith Pro" and other AI tool options to your right-click context menu.
What it enables: Quick access to our AI writing tools from any webpage.
storage Permission
Purpose: To save your preferences and authentication information locally on your device.
What we store: Theme settings, authentication tokens, and tool usage history.
Security: All stored data is kept locally and encrypted.
Host Permission (textsmithpro.com)
Purpose: To communicate with our secure API servers to process your AI requests.
What it enables: Sending your text to our servers for paraphrasing, grammar checking, and other AI services.
Security: All communications are encrypted using HTTPS.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes by email or through our service. Your continued use of TextSmithPro after changes constitutes acceptance of the new policy.
Contact Us
If you have questions about this privacy policy, please contact us:
- Email: support@textsmithpro.com
- Address: Illinois, Chicago, USA